Frequently Asked Questions
We understand that reaching out for support is an important first step. Below are answers to some of the questions we hear most often. If you have additional questions, please don't hesitate to reach out.
Many extended health benefit plans cover services provided by a Registered Social Worker (RSW). We recommend checking with your insurance provider to confirm your specific coverage.
We provide counselling for individuals aged 13+, as well as parents, caregivers, and families.
Yes. We offer in-person counselling in the Etobicoke West Mall area and secure virtual counselling for clients across Ontario.
Individual counselling sessions are typically 50 minutes, while family counselling sessions are 70 minutes.
Please contact us for our current fee schedule.
Your first session is an opportunity for us to get to know one another. We'll discuss what brought you to counselling, explore your goals, answer any questions you may have, and work together to determine the best path forward.
You can book an appointment through our website or contact us directly by phone or email. We'll be happy to help you find a time that works with your schedule.
Yes. Your privacy is important to us. Everything discussed in counselling is kept confidential, with the exception of legal and ethical limits to confidentiality. These will be reviewed with you during your first session so you know exactly what to expect.
Still Have Questions?
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and we'll get back to you as soon as possible.